Studio Policies
DEPOSIT: A $70 non-refundable deposit is required to book an appointment. If following the rescheduling policy your deposit will transfer when you move your appointment. Deposits are not refunded for cancellations, reschedules within the 48 hrs before your appointment, or a missed appointment due to no-show or going over the late notification period. Text me with any questions or help!
RESCHEDULE: You may reschedule yourself online via the link in your e-mail up to 48 hrs before your appointment. Any time after that is considered a cancellation.
SICK: If you are sick or suspect you may be sick please reschedule your appointment. Rescheduling day of or within the 48 hours prior to your appointment will result in loss of deposit. If I am sick I will notify you as soon as possible to reschedule.
LATE: I have a 10 minute grace period. Please notify me if you are running late so we can work something out, after 10 minutes with no notification your appointment will have to be cancelled and rescheduled. I can allow up to 30 minutes with notification. Past that we will need to reschedule.
NO-SHOW: A no-show is not showing up to your appointment without notifying me. This can result in loss of booking privileges.
PAYMENT METHOD: I accept cash (preferred), zelle, card swipe, and tap pay.
CHILDREN, PETS, & EXTRA GUESTS: If you are bringing any children to the salon please make sure they will be okay for the duration of your appointment on their own (average appt is 2hrs), pets are not currently allowed in the salon, & we have a couch area with a tv for any extra guests.
TIME CONSTRAINT: Please be aware how long your appointment is listed for. If you have a time constraint and need to change your appointment type please notify me ahead of time or reschedule if necessary. The average appointment time is 2 hours.
REPAIRS: I offer complimentary repairs up to 3 days after your last appointment, please notify me within 3 days of your service and we find a space to book a repair. If you need a repair 3 days past your last service please contact me and we can see what is available. See menu of services for pricing.
REFUNDS: I do not offer refunds on services already rendered. Please contact me if you have any concerns about your nails and we can discuss options to come to a resolution.
RIGHT TO REFUSE SERVICE: I have the right to refuse service at any time for any reason.